Customer Support

Complete Surveillance Solutions detailed attention to customer service continues to set us apart from our competition. We strive to provide you with the knowledge and support you need when you need it.

If you are a current CSS customer, insert your login and password in the box's provided to enter the customer support center.

Frequently Asked Questions

• Why do I need a monitored security system?
• Aren't security systems expensive?
• Can I save money on my homeowners insurance by having a monitored security system?
• How exactly does the monitoring service work?
• I already have many smoke detectors in my house, why do I need another one?
• How does my alarm communicate to the central station?
• What do I do if I set the alarm off accidentally?
• Will the police charge me for false alarms?
• What if my electricity goes out?